Dealing With Conflict
Conflict is inevitable. Everyone has them. It’s a universal phenomenon.
Dealing with conflict responsibly is not universal, however. And learning how to deal with those conflicts is a life skill we all need.
We’ve all seen families that split down the middle over what are sometimes very mundane matters. Matters that could often be fairly easily resolved, but rather than face them, we go on for days and weeks and months and years.
Often, the best resolution is the fastest one. And it’s easier now than ever if we take the bull by the horns.
Were you at fault? Apologize. Quickly. I’m sorry. I was wrong. Please forgive me.
Don’t make excuses. Excuses weaken an apology. Likewise with explanations. Don’t explain or tell why you did something wrong. There’s time for that later. For now, just apologize.
Best in person. Next best, by phone. Failing that, an email or text. But it’s really better if the person you offended can hear your voice. If you call, and they don’t answer, leave a text. Something like: “Look, I was wrong. I apologize. Could we talk when you have time?”
Were you wronged? Again, take the bull by the horns. The ball is in your court. Reach out. Sometimes taking some cookies or a similar gift is nice. Should the other person be reaching out? Of course. But maybe they won’t. Maybe they’re afraid. But whatever their excuse, is that worth messing up a relationship with someone in the family or losing a friendship, or even messing up a work relationship?
Reach out. It will seem awkward and sometimes it is awkward. But reach out and do whatever you can to resolve a conflict. Do it quickly. The more time spent avoiding a resolution is time better spent. Get this work done.